{"id":207,"date":"2026-10-18T19:02:37","date_gmt":"2026-10-18T17:02:37","guid":{"rendered":"https:\/\/anna-raymond.com\/?page_id=207"},"modified":"2026-10-18T19:06:54","modified_gmt":"2026-10-18T17:06:54","slug":"somatic-terms","status":"publish","type":"page","link":"https:\/\/anna-raymond.com\/ru\/somatic-terms\/","title":{"rendered":"Terms (AGB)"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><code>somatic-terms<\/code><\/p>\n\n\n\n<h2>Terms of booking, cancellation and refunds (AGB)<\/h2>\n<p><strong>Somatic<\/strong><br><em>Last updated: 18 October 2026<\/em><\/p>\n\n<h3>Important note<\/h3>\n<p>Somatic is coaching and community. It is not psychotherapy or medical treatment, and it does not replace either. Keep your place on the waiting list. If you are in crisis, call 143 (Die Dargebotene Hand) or 144 for a medical emergency.<\/p>\n\n<h3>How booking works<\/h3>\n<p>Joining the club is free and doesn\u2019t commit you to anything. When live meetings are announced, we write to club members first with a booking link. Your place is confirmed once you have booked and paid. You pay by TWINT (bank transfer on request). Payment is due before the first session, except for the trial circle (see below). At your first circle, before we begin, you sign a short confidentiality agreement (see the <a href=\"https:\/\/anna-raymond.com\/ru\/somatic-club-rules\/\">club rules<\/a>).<\/p>\n\n<h3>Trial circle<\/h3>\n<p>The trial circle costs CHF 20. You pay it at the circle by TWINT, and only if you come. If you can\u2019t come, just let us know: there is no fee. If you book a cycle or a pass within 14 days after it, the CHF 20 is credited.<\/p>\n\n<h3>8-week cycle (CHF 240)<\/h3>\n<ul>\n<li>You get a full refund if you cancel up to 7 days before the first session.<\/li>\n<li>You get 50% back if you cancel less than 7 days before the first session.<\/li>\n<li>After the first session there is no refund. If you can\u2019t continue because of illness, injury or a change in your life, tell us and we will move your remaining sessions to the next cycle.<\/li>\n<li>The cycle starts as planned, whatever the number of participants. A circle has up to 10 women.<\/li>\n<li>Missed sessions are not refunded. You get one catch-up per cycle: you can attend one session of a later cycle or one open circle within 3 months, as long as you tell us before the session (on the same day if you are ill).<\/li>\n<\/ul>\n\n<h3>Single sessions and 5-session pass<\/h3>\n<ul>\n<li>A single session costs CHF 38. A 5-session pass costs CHF 170 and is valid for 3 months from the first session.<\/li>\n<li>If you cancel at least 24 hours before, your session is refunded (single) or credited back (pass). If you cancel later or don\u2019t come, the session counts.<\/li>\n<li>If you are ill, we extend your pass by one month on request.<\/li>\n<\/ul>\n\n<h3>Private sessions<\/h3>\n<ul>\n<li>The first 20-minute call is free. A 60-minute session costs CHF 130, a 90-minute session CHF 180, and three 60-minute sessions CHF 350.<\/li>\n<li>You can move your appointment free of charge up to 24 hours before. Less than 24 hours before, 50% of the fee applies. If you don\u2019t come, the full fee applies.<\/li>\n<\/ul>\n\n<h3>If we cancel or change something<\/h3>\n<p>If we cancel a session, we offer a new date or refund that session. If we change the time or place, we tell you as early as we can. If the new date doesn\u2019t work for you, we refund the sessions you haven\u2019t attended.<\/p>\n\n<h3>Freeze, illness and breaks<\/h3>\n<p>You can freeze your place or your pass once, for up to 4 weeks. Tell us before your next session. A pass stays valid for as many weeks as it was frozen. In a cycle, we move your remaining sessions to the next cycle. If you are ill or injured, tell us. You don\u2019t need a medical note, and this does not count as your one freeze.<\/p>\n\n<h3>Safety<\/h3>\n<p>Your safety and the safety of the group come first. If taking part is not safe for you or for others, we may ask you to stop. In that case we refund the sessions you haven\u2019t attended.<\/p>\n\n<h3>Refunds<\/h3>\n<p>Refunds go back the way you paid, within 14 days of your request. Questions: coaching@anna-raymond.com.<\/p>\n\n<h3>Participants\u2019 chat (optional)<\/h3>\n<p>During a cycle you can join a closed chat for the women in your circle. Joining is voluntary and separate from booking. The chat follows our agreements: what is said there stays there, no screenshots or forwarding, no photos of other participants, no advice that was not asked for, no health details. It is not a crisis service. If you are in crisis, call 143 (Die Dargebotene Hand) or 144. The chat is closed at the end of the cycle. It runs on Telegram: other members can see your name and username, and your phone number stays hidden from them unless your Telegram privacy settings allow it. Telegram group chats are not end-to-end encrypted, so please don\u2019t share anything you would not want stored on Telegram\u2019s servers.<\/p>\n\n<h3>Applicable law<\/h3>\n<p>Swiss law applies. Mandatory consumer protection rules remain unaffected.<\/p>\n\n<hr>\n\n<h2>Allgemeine Gesch\u00e4ftsbedingungen (AGB): Buchung, Stornierung und R\u00fcckerstattung<\/h2>\n<p><strong>Somatic<\/strong><br><em>Stand: 18. Oktober 2026<\/em><\/p>\n\n<h3>Wichtiger Hinweis<\/h3>\n<p>Somatic ist Coaching und Gemeinschaft. Es ist keine Psychotherapie und keine medizinische Behandlung und ersetzt keines von beidem. Behalte deinen Platz auf der Warteliste. Wenn du in einer Krise bist, ruf 143 (Die Dargebotene Hand) an, bei einem medizinischen Notfall 144.<\/p>\n\n<h3>So funktioniert die Buchung<\/h3>\n<p>Der Beitritt zum Club ist kostenlos und verpflichtet zu nichts. Wenn Treffen vor Ort angek\u00fcndigt werden, schreiben wir zuerst den Clubmitgliedern und senden einen Buchungslink. Dein Platz ist best\u00e4tigt, sobald du gebucht und bezahlt hast. Du bezahlst per TWINT (Bank\u00fcberweisung auf Anfrage). Die Zahlung ist vor der ersten Einheit f\u00e4llig, ausser beim Schnupperkreis (siehe unten). Bei deinem ersten Kreis unterschreibst du vor Beginn eine kurze Vertraulichkeitsvereinbarung (siehe die <a href=\"https:\/\/anna-raymond.com\/ru\/somatic-club-rules\/\">Clubregeln<\/a>).<\/p>\n\n<h3>Schnupperkreis<\/h3>\n<p>Der Schnupperkreis kostet CHF 20. Du bezahlst ihn vor Ort per TWINT, und nur, wenn du kommst. Wenn du nicht kommen kannst, sag uns einfach Bescheid: Es f\u00e4llt keine Geb\u00fchr an. Wenn du innerhalb von 14 Tagen danach einen Zyklus oder eine Karte buchst, wird der Betrag angerechnet.<\/p>\n\n<h3>8-Wochen-Zyklus (CHF 240)<\/h3>\n<ul>\n<li>Du erh\u00e4ltst eine volle R\u00fcckerstattung, wenn du bis 7 Tage vor der ersten Einheit absagst.<\/li>\n<li>Du erh\u00e4ltst 50 % zur\u00fcck, wenn du weniger als 7 Tage vor der ersten Einheit absagst.<\/li>\n<li>Nach der ersten Einheit gibt es keine R\u00fcckerstattung. Wenn du wegen Krankheit, Verletzung oder einer Ver\u00e4nderung in deinem Leben nicht weitermachen kannst, sag uns Bescheid: Wir verschieben deine restlichen Einheiten in den n\u00e4chsten Zyklus.<\/li>\n<li>Der Zyklus startet wie geplant, unabh\u00e4ngig von der Anzahl der Teilnehmerinnen. Ein Kreis hat bis zu 10 Frauen.<\/li>\n<li>Verpasste Einheiten werden nicht erstattet. Du hast pro Zyklus einen Nachholtermin: Du kannst innerhalb von 3 Monaten an einer Einheit eines sp\u00e4teren Zyklus oder an einem offenen Kreis teilnehmen, sofern du uns vor der Einheit Bescheid gibst (am selben Tag, wenn du krank bist).<\/li>\n<\/ul>\n\n<h3>Einzeleinheiten und 5er-Karte<\/h3>\n<ul>\n<li>Eine Einzeleinheit kostet CHF 38. Eine 5er-Karte kostet CHF 170 und ist ab der ersten Einheit 3 Monate g\u00fcltig.<\/li>\n<li>Wenn du mindestens 24 Stunden vorher absagst, wird deine Einheit erstattet (Einzeleinheit) oder gutgeschrieben (Karte). Bei sp\u00e4terer Absage oder Nichterscheinen z\u00e4hlt die Einheit.<\/li>\n<li>Wenn du krank bist, verl\u00e4ngern wir deine Karte auf Anfrage um einen Monat.<\/li>\n<\/ul>\n\n<h3>Privatsessions<\/h3>\n<ul>\n<li>Das erste Gespr\u00e4ch von 20 Minuten ist kostenlos. Eine Session von 60 Minuten kostet CHF 130, eine von 90 Minuten CHF 180, drei Sessions von 60 Minuten CHF 350.<\/li>\n<li>Du kannst deinen Termin bis 24 Stunden vorher kostenlos verschieben. Bei weniger als 24 Stunden gelten 50 % der Geb\u00fchr. Wenn du nicht erscheinst, gilt die volle Geb\u00fchr.<\/li>\n<\/ul>\n\n<h3>Wenn wir absagen oder etwas \u00e4ndern<\/h3>\n<p>Wenn wir eine Einheit absagen, bieten wir einen neuen Termin an oder erstatten diese Einheit. Wenn wir Zeit oder Ort \u00e4ndern, informieren wir dich so fr\u00fch wie m\u00f6glich. Passt dir der neue Termin nicht, erstatten wir die Einheiten, die du nicht besucht hast.<\/p>\n\n<h3>Pause, Krankheit und Unterbrechungen<\/h3>\n<p>Du kannst deinen Platz oder deine Karte einmal f\u00fcr bis zu 4 Wochen pausieren. Sag uns Bescheid, bevor die n\u00e4chste Einheit stattfindet. Eine Karte bleibt so viele Wochen l\u00e4nger g\u00fcltig, wie sie pausiert war. Bei einem Zyklus verschieben wir deine restlichen Einheiten in den n\u00e4chsten Zyklus. Wenn du krank oder verletzt bist, sag uns Bescheid. Du brauchst kein \u00e4rztliches Zeugnis, und das z\u00e4hlt nicht als deine eine Pause.<\/p>\n\n<h3>Sicherheit<\/h3>\n<p>Deine Sicherheit und die Sicherheit der Gruppe gehen vor. Wenn die Teilnahme f\u00fcr dich oder f\u00fcr andere nicht sicher ist, k\u00f6nnen wir dich bitten aufzuh\u00f6ren. In diesem Fall erstatten wir die Einheiten, die du nicht besucht hast.<\/p>\n\n<h3>R\u00fcckerstattungen<\/h3>\n<p>R\u00fcckerstattungen gehen auf demselben Weg zur\u00fcck, auf dem du bezahlt hast, innerhalb von 14 Tagen nach deiner Anfrage. Fragen: coaching@anna-raymond.com.<\/p>\n\n<h3>Chat der Teilnehmerinnen (freiwillig)<\/h3>\n<p>W\u00e4hrend eines Zyklus kannst du einem geschlossenen Chat f\u00fcr die Frauen deines Kreises beitreten. Der Beitritt ist freiwillig und unabh\u00e4ngig von der Buchung. Der Chat folgt unseren Vereinbarungen: Was dort gesagt wird, bleibt dort, keine Screenshots oder Weiterleitungen, keine Fotos anderer Teilnehmerinnen, keine ungefragten Ratschl\u00e4ge, keine Gesundheitsdaten. Er ist kein Krisendienst. Wenn du in einer Krise bist, ruf 143 (Die Dargebotene Hand) oder 144 an. Der Chat wird am Ende des Zyklus geschlossen. Er l\u00e4uft \u00fcber Telegram: Andere Mitglieder sehen deinen Namen und Benutzernamen, deine Telefonnummer bleibt f\u00fcr sie verborgen, ausser deine Telegram-Datenschutzeinstellungen erlauben es. Telegram-Gruppenchats sind nicht Ende-zu-Ende-verschl\u00fcsselt, teile deshalb nichts, was nicht auf den Servern von Telegram gespeichert sein soll.<\/p>\n\n<h3>Anwendbares Recht<\/h3>\n<p>Es gilt Schweizer Recht. Zwingende Konsumentenschutzvorschriften bleiben unber\u00fchrt.<\/p>","protected":false},"excerpt":{"rendered":"<p>somatic-terms Terms of booking, cancellation and refunds (AGB) SomaticLast updated: 18 October 2026 Important note Somatic is coaching and community. It is not psychotherapy or medical treatment, and it does not replace either. Keep your place on the waiting list. If you are in crisis, call 143 (Die Dargebotene Hand) or 144 for a medical &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/anna-raymond.com\/ru\/somatic-terms\/\" class=\"more-link\">\u0427\u0438\u0442\u0430\u0442\u044c \u0434\u0430\u043b\u0435\u0435<span class=\"screen-reader-text\"> &#8220;Terms (AGB)&#8221;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inspiro_hide_title":false,"inspiro_hide_featured_image":false,"footnotes":""},"class_list":["post-207","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms (AGB) - Anna Raymond Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/anna-raymond.com\/ru\/somatic-terms\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms (AGB) - Anna Raymond Consulting\" \/>\n<meta property=\"og:description\" content=\"somatic-terms Terms of booking, cancellation and refunds (AGB) SomaticLast updated: 18 October 2026 Important note Somatic is coaching and community. 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